Tips to Reduce CCTV Systems Downtime

One of the least-discussed facts about CCTV systems is that they sometimes need repair – and when they need repairs, your property is not protected. CCTV components, from your security camera to the DVR to the cabling that ties your whole system together, are electronic/electrical equipment, and sometimes they fail. And far too often, when they fail, you end up having to ship a component back to the factory to be evaluated, or pay a repair person to come out to the site to evaluate it in place. There are, however, a few ways that you can reduce downtime when dealing with CCTV systems.
Buy Quality
The better quality your equipment is, the less likely it is to fail. If you pay $30 for a security camera, there’s a much higher likelihood of it failing than if you buy a $150 surveillance camera. Spend a little more up front when buying components for your CCTV camera system to avoid costly downtime in the future.
Keep Extras on Hand
You’ve heard the old saying, “For want of a nail, the shoe was lost…?” The simplest things can take CCTV systems down for the count. Have extra cabling, BNC connectors and other small component pieces on hand so you can do quick repairs yourself. If you’ve opted for a cheap surveillance camera instead of a much more expensive one, keep a second one on hand, just in case.
Test Everything on Arrival
When your CCTV camera and other components arrive, test them to make sure that everything is operable. If anything is broken or doesn’t seem to work, notify the dealer immediately to get a replacement.
Record Model Numbers and Other Details
Record serial numbers, model numbers and all other pertinent details for each component of your system. If something goes wrong, you won’t have to dismantle your whole security setup to get to the serial number for one camera. You’ll be very glad you have it when you call about a repair or replacement, and the manufacturer can’t help you without the right model number or serial number. It’s also easier to find information (and replacement pieces) online when you know the exact model number.
Register Your Warranty
Return any warranty cards and/or fill out warranty information online when you purchase your components. Many manufacturers make it easier for you to find tech support for your products if you’ve registered your equipment. A registration also provides an accurate record of your purchase, which could make a difference if you need to call on the protections provided in your warranty.
While most CCTV systems operate without a hitch, there’s always the chance that you’ll run into problems along the way. These tips can help you minimize the inconvenience when your security camera system malfunctions.